[CA]
WHAT’S COVERED IN THIS ARTICLE?
This article clarifies what to do if a candidate believes the gathered information is not about them or is incorrect.
WHAT DO I NEED?
N/A.
GUIDANCE:
The candidate has the right to know what information has been gathered in the process of background screening and presented in the final report. With that in mind, they can dispute any information they believe is incorrect.
The candidate may request a full file disclosure by making a Subject Access Request to the organisation that requested the background check as they are the data controller, whereas Verifile is the data processor and cannot release this information to candidates.
The organisation holding the final report will then contact Verifile to discuss the results of the check you believe has incorrect information and, if necessary, we will rerun the check.
To find out more information about how we handle your data, please refer to our Verifile - privacy notice.
RESULT:
The candidate will now understand that they can dispute any information they believe is incorrect in the final report.
FURTHER READING:
Can I get a copy of my background report?
What rights can I exercise under local legislation around my data?
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