• I have a technical problem with my online Background Screening Form

Modified on Thu, 3 Oct at 4:59 PM

[CA]


If you come across a technical glitch in the online form, please contact the Candidate Team via telephone or email.


When you raise the issue with a member of our team, we can access the form and discover what the reason for the issue. 

In some circumstances, they might escalate the issue to our I.T. department to review. 

Once we resolve the problem, a team member will then call you initially or email updating you on the fix. 

We can often solve the issue whilst we are on call with you, as it may be a simply browser issue or error within the form.


  • Candidate Team Helpline: +44 (0) 1234 339 300
  • Candidate Team Email Address: [email protected]


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