[CA]
WHAT’S COVERED IN THIS ARTICLE?
This article provides clarity on who to contact if you are having technical issues with the online Background Screening Form.
WHAT DO I NEED?
- Candidate Team Helpline: +44 (0) 1234 339 300
- Candidate Team Email Address: hello@verifile.co.uk
GUIDANCE:
If you come across a technical glitch in the online form, please contact the Candidate Team via telephone or email.
When you raise the issue with a member of our team, we can access the form and discover what the reason for the issue.
In some circumstances, they might escalate the issue to our I.T. department to review.
Once we resolve the problem, a team member will then call you initially or email updating you on the fix.
We can often solve the issue whilst we are on call with you, as it may be a simply browser issue or error within the form.
RECAP:
The candidate can complete their online form with the knowledge of candidate teams’ help.
FURTHER READING:
filling out the form problem completing the form fill out form
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