[CA]
WHAT’S COVERED IN THIS ARTICLE?
This article provides clarity on why Verifile may request you to provide more information.
WHAT DO I NEED?
N/A.
GUIDANCE:
We may request additional information in order to progress your background check. Sometimes the information you provide on the online Background Screening Form is only a starting point and may not be enough to complete the background check.
If we have requested further information and have not heard back from you after a certain number of attempts, we may not be able to proceed - meaning your checks could be closed due to insufficient information.
It is vital to respond to our requests in a timely fashion, or keep us updated if you will need more time in order to provide the requested information.
RECAP:
The candidate will now understand that we request more information when we cannot proceed without candidate’s help.
FURTHER READING:
I was told I need to upload documents. What do I do?
Can I log back into the Candidate Portal after I have submitted my Background Screening Form?
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