[CA]

Welcome to our candidate information page 

If you’re having background checks performed for a new job, then congratulations on your new role! Whether you’ve been through background checks previously or this is your first time, we’re here to help you through what can sometimes be a lengthy and worrying process.

Check out our video for guidance on filling in the Background Screening form:

Let’s start with the basics.

What are background checks? 

There are so many types of background checks that can be performed, but they will typically include collecting references from your previous employers, verifying your qualifications with universities, colleges and schools and undertaking credit and criminal record checks. If you’ve previously lived abroad, these checks may be carried out overseas, not just here in the UK.

Verifile provides a wide range of background checks. Our client, the organisation that requested your checks, will have asked us to carry out specific checks for you. The checks may be specific to your department, role, project, or contract.

You’ll usually be asked to provide information and authority directly to Verifile via an online screening form in the candidate portal. When filling in the screening form, you’ll be presented with the list of checks being carried out on the left-hand side of the screen. If any additional checks will be needed, then Verifile will let you know.

How will Verifile help me through the background checking process?

We know that the background screening process can be quite daunting. That’s why our Candidate Team is here to support you every step of the way. On receipt of a request for your checks, the team will send you a welcome e-mail.

This will include the username and password you’ll need to access the candidate portal. You may receive a call from our Candidate Team to check you have logged in and to answer any questions you may have. You can also contact the Candidate Team whenever you need help or have questions.
 

Don’t worry if you’re struggling with the background screening form as we’ll happily talk you through it, step by step, to resolve any difficulties you might be having.

During the screening process, we may need to ask you for additional information. If so, our Candidate Team will be in touch by telephone or email. Promptly responding to such requests will ensure that they complete your checks quickly.

We pride ourselves on treating each candidate as an individual and not just a number. We put you at the heart of everything we do so please ask us for help or to send us questions.

Already have questions or want to find out more? 

If you haven’t already, please watch our video for a quick overview of filling in the background screening form.

Whilst we have taken care to ensure that this information is accurate, we update articles regularly. If you feel something is incorrect, please use the feedback buttons below to tell us how we could improve.