• I have received a request from Verifile for further documents or information, but I am not sure what is required?

Modified on Wed, 7 Feb at 4:40 PM

[CA]

WHAT’S COVERED IN THIS ARTICLE?

This article explains what to do if a candidate is unsure of what information is required when we ask for it.

 

WHAT DO I NEED?

N/A.

 

GUIDANCE:

In the process of background screening, we may request further information in order to clarify certain details you provided on the online Background Screening Form. Additionally, we may make a request for further information that your previous academic institutes and employers have asked for us to provide.

If we require your help to complete the Background Screening form, we will contact you by phone, email or both to ensure you are aware of what information is required.

If upon receiving the request, you are still unsure what is required, you may contact the Candidate Team by calling on +44 (0) 1234 339 300 or by simply replying to the email you received, and a member of our staff will help you understand what it is exactly that we require.

 

RECAP:

The candidate will know that they can reach out to Verifile if unsure of what information is required.

 

FURTHER READING:

How do I send you copies of my documents?
Are there any file size limitations for documents sent to Verifile?
I was told I need to upload documents. What do I do?

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